"Never any hassle..."
Always prompt reply and bookings, never any hassle, a pleasure to book through.
"Fast and easy..."
Fast and easy pick-up.
Always excellent staff at your Wellington office.
"Everything was great..."
Rapid response; hassle-free service; very good rates.
Nice car - everything was great!
"Your staff saved the day...."
Airport parking with the shuttle was easy, straightforward, quick and courteous.
Staff were very helpful, polite and accommodating.
Wandered into Beach Road shop after being completely frustrated by another rental car company down the block and found your staff saved the day by providing excellent customer service.
"Would certainly recommend the company..."
We were impressed by the courtesy and friendliness of the staff we dealt with in Christchurch.
Would certainly recommend the company.
"Excellent, really friendly and helpful..."
Had booked to return the car I hired on Friday night but changed to Saturday morning with no hassles.
Great getting a ride to the airport too.
The Christchurch team were excellent, really friendly and helpful.
"Had us on the road within half an hour..."
Both staff members went out of their way to assist.
We arrived in Christchurch to a text rental booked online, not available!
Bargain Rentals had us on the road within half an hour of our phone call.
"Exceptional in helping out..."
Having recently moved to Wellington from the United States, we have been caught up in the mire of logistics - finding work, housing, cars, etc.
The whole situation has been a huge learning experience. To make it all come together we have periodically rented cars to help sort out our new life.
The staff at Bargain Rentals have been exceptional in helping out - got us the right car, provided regional info and most importantly were able to help out and solve our problems as our needs changed.
"Every effort to help me out..."
Jodie and Simon have been wonderful.
I really appreciate their willing support and concern when I have had to hire a vehicle in emergencies.
Onehunga Branch are the first people I think of and call because I know that Jodie will make every effort to help me out by making hiring a vehicle a simple transaction.
"Level of Customer Service - 110%..."
The staff, especially Kathryn and Ben who we dropped the car back too were fantastic.
Really nice nothing too much trouble. Very happy with their level of Customer Service - 110%.
What an asset to the business.
"10 out of 10...."
It was really great service from Christchurch to be picked up from the airport and then dropped off after we had finished with the car.
10 out of 10.
"No waiting around..."
Found the staff member at Grey Lynn was knowledgeable and my enquiries were answered quickly and efficiently.
Very helpful and no waiting around.
"Without a doubt the most helpful and pleasant..."
I attempted to find a rental in the city at short notice. I had contacted a number of rental companies via internet, email and phone.
Your staff were without a doubt the most helpful and pleasant.
I could have used another company that date that was comparable on price but their attitude was such I would not even approach them again - you won out because of your staff member, Thompson.
"Really simple and worthwhile..."
The arrangement with pick up and drop off at Auckland Airport was really simple and worthwhile.
Karen, Lower Hutt
First, they are ALWAYS friendly, even when busy.
Second, they offer to help in little ways, like looking after my bike when I rent a car.
Thanks, Christchurch Branch!
Robert, Waiheke Island
"Best customer service I have come across..."
The young man Thompson who served me at Onehunga was probably one of the best customer services representatives I have come across - excellent.
"Service was excellent..."
The price was affordable and the service was excellent.
Thanks, Bargain Rentals for taking care of me.
"Well presented and clean..."
Very well presented and clean car.
Nice to have your "no smoking" policy prominent.
Good shuttle service to Aeroparks and back. Pleasantly surprised at fuel economy of car.
"Thank you so much..."
Thank you so much for organising my vehicle and making sure that I got the exact vehicle hired as the NZ Army needed the details before my arrival.
It certainly took away the worry of turning up in a different vehicle to the one I had advised the NZ Army I would be arriving in.
The Wellington staff member was very helpful and came to collect us at the airport - he was there as we arrived, so it worked very well.
The car was completely adequate and totally as advertised.
"I use your company every time..."
I use your company every time I come to Christchurch.
"Would definitely recommend..."
I found you very easy to deal with.
Great service and easy to get things sorted. Thank you for meeting us at the airport.
Would definitely recommend you and intend using you again.
Always get brilliant service no matter who's at the desk at Onehunga.
Great prices. Very convenient.
I have always been able to walk in and hire a car without booking.
Will definitely keep coming back!
"Helpful and supportive..."
I found the service helpful and supportive.
I felt that I could ask any question of the service no matter how silly it may have been.