It has been an extraordinary few months for the BRC team.
We are proud to share that BRC has been named winner of the Excellence in Innovation award at the 2degrees Auckland Business Awards (South & East).
Rethinking Innovation in the Rental Fleet Industry
When people think of innovation, they often imagine complex software or tech start-ups. But in vehicle and trailer hire, true innovation comes down to operational excellence and modern customer service.
For BRC, driving innovation means focusing on three core areas:
- Listening to Customer Needs: Continually refining booking platforms, branch operations, and trailer self-service stations to ensure every pickup and drop-off is seamless.
- Practical Transport Solutions: Finding practical, common-sense fleet solutions that help tourists, trades, businesses, and everyday Kiwis stay mobile across New Zealand.
- Empowering Branch Teams: Providing our nationwide teams with the tools and support needed to deliver exceptional service on every job.
Built on Teams, Customers, and Partners
Industry awards and business milestones don’t happen in isolation. They are built on the combined effort of everyone involved:
- Our Nationwide Teams: The branch staff and operational teams across the country who show up for every pickup, phone call, and vehicle check.
- Our Customers: The international visitors, locals, tradespeople, local organizations, and drivers who have chosen BRC, trip after trip over the last 25+ years.
- Our Industry Partners: Our thanks to the Auckland Business Chamber, 2degrees, and Z Energy NZ for supporting local business growth and hosting a fantastic event.
25+ years in business is a milestone that puts every decision about service, fleet, and people into focus. Here’s to keeping New Zealand moving — today and into the future.
